Responsible Gaming

Gaming Should Be Entertainment

We believe that gambling should only ever be viewed as a form of entertainment, not as a way to make money or solve financial problems. While we offer betting opportunities, it's important to understand that the house always has an edge, and losses are a real possibility. Please gamble only what you can afford to lose.

Age Verification

All users must be 18 years of age or older to use our services. This is a legal requirement in the United Kingdom. If you are under 18, please do not attempt to create an account or place bets. We conduct age verification checks and reserve the right to request proof of identity.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own behaviour, you may be developing a gambling problem:

• Constantly thinking about gambling or past betting sessions
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Chasing losses by gambling more to try to recover money lost
• Lying to family, friends, or others about the extent of your gambling
• Jeopardising relationships, work, education, or career opportunities due to gambling
• Using gambling to escape problems, anxiety, depression, or stress
• Borrowing money or going into debt to fund gambling activities
• Feeling anxious, irritable, or restless when trying to cut down or stop gambling
• Failed attempts to control, cut back, or stop gambling
• Hiding gambling activity or concealing the true amount spent

If you experience several of these signs, please reach out for support immediately.

Self-Help Tools & Controls

Most reputable betting operators offer tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a daily, weekly, or monthly period
• Loss Limits: Set a cap on how much you are willing to lose over a specific timeframe
• Reality Checks: Receive pop-up reminders of how long you've been gambling and how much you've wagered
• Time-Out (Cool-Off Period): Take a break from gambling for a set period (hours or days) without closing your account
• Self-Exclusion: Voluntarily exclude yourself from gambling for a longer period (weeks, months, or years)

We encourage you to use these tools proactively. Speak with our customer support team if you need help setting these controls.

Support Organisations & Resources

If you're concerned about your gambling or that of someone close to you, confidential support is available:

United Kingdom

• GamCare – Free counselling and support for problem gamblers and their families
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free, confidential)
• GamStop – The National Self-Exclusion Scheme for Great Britain
  Website: www.gamstop.co.uk
  Self-exclude from all GamStop-registered operators
• Gamblers Anonymous – Free, peer-support meetings throughout the UK
  Website: www.gamblersanonymous.org.uk

International Resources

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

Need Help?

If you believe you have a problem with gambling, please seek help today. There is no shame in reaching out—support is confidential, non-judgmental, and available 24/7. The organisations listed above have trained advisors ready to assist you.

Your wellbeing is important to us. Please contact one of these organisations or speak to our customer support team if you need guidance on self-exclusion or accessing support services.